Privacy Policy

Last updated: June 10, 2026

This website, yourbathreno.ca, operates under the brand Your Bath Reno Toronto and is owned and operated by Onward Digital Marketing Inc. ("we," "us," or "our"). Your Bath Reno Toronto is a renovation matching service: we connect homeowners with renovation professionals in our network ("Participating Contractors"). Your Bath Reno Toronto is not itself a renovation contractor and does not perform renovation work. Our network currently includes Five Star Bath Solutions Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit this website, complete our renovation quiz, request a match, or interact with our advertising. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).

1. Information We Collect

Information you provide directly:

• Name, phone number, and email address when you request to be matched with a renovation professional.
• Postal code and location details to confirm service availability and match you with a contractor serving your area.
• Renovation preferences, project timeline, and budget information submitted through our online quiz or contact forms.
• Information you choose to enter into our forms so we can follow up on your renovation inquiry.
• Any other information you choose to share with us by phone, email, or text.

Information collected automatically:

• IP address, browser type, device type, and operating system.
• Pages visited, time spent on site, referral source, and interactions with our website.
• Cookie data and similar tracking technologies described in Section 4.

2. How We Use Your Information

We use your personal information to:

• Register your renovation inquiry and match it to the Participating Contractor best suited to your location and project type.
• Transmit your inquiry to that Participating Contractor so they can respond with a consultation or quote.
• Confirm that your location is within a serviceable area.
• Personalize the recommendations and offers we present to you.
• Measure and improve the performance of this website and our advertising campaigns.
• Comply with legal and regulatory obligations.

3. Consent

By submitting your contact information through this website, you consent to the collection of your information by Onward Digital Marketing Inc. and its disclosure to the Participating Contractor matched to your inquiry, and to being contacted by that Participating Contractor or its representatives by phone, text message, or email regarding your renovation inquiry, offers, and related promotions. You may withdraw your consent at any time by contacting us using the details in Section 10.

4. Cookies, Analytics, and Advertising Technologies

We may use cookies and similar analytics, advertising, tracking, and measurement technologies provided by third-party platforms to operate this website, understand website usage, measure campaign performance, personalize advertising, and improve our services and the services of Participating Contractors.

These providers may collect information such as device identifiers, browser data, pages visited, interactions with our website, referral sources, and approximate location. You can disable cookies through your browser settings, though some website features may not function properly as a result. You may also be able to manage advertising preferences through the settings offered by the advertising platforms you use.

5. How We Share Your Information

Onward Digital Marketing Inc. operates Your Bath Reno Toronto as a matching service and is compensated by Participating Contractors for the inquiries we register and transmit through this website. By submitting your information, you acknowledge that your inquiry will be provided to a Participating Contractor as part of this commercial arrangement.

We share your information with:

• Participating Contractors — renovation professionals in our network, currently including Five Star Bath Solutions Canada. Each inquiry is provided to the single Participating Contractor matched to your location and project. A current list of Participating Contractors is available upon request using the contact details in Section 10.
• Service providers who help us operate this website and our matching process, such as form processing, hosting, scheduling, customer relationship management (CRM), automation, analytics, and communication platforms, under contractual confidentiality obligations.
• Advertising and analytics partners as described in Section 4.
• Legal authorities where required by law, court order, or to protect our legal rights.

Some of our service providers may store or process data outside of Canada, including in the United States. When information is processed outside of Canada, it may be subject to the laws of those jurisdictions.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including registering and transmitting your inquiry, maintaining business records, and meeting legal requirements. When your information is no longer needed, we securely delete or anonymize it. Once your information is transmitted to a Participating Contractor, their handling of your information is also subject to their own privacy practices.

7. Safeguarding Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information against loss, theft, and unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Know which Participating Contractor received your inquiry.
• Withdraw your consent to our collection, use, or disclosure of your information, subject to legal or contractual restrictions.
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, contact us using the information in Section 10.

9. Children's Privacy

This website and the services offered are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact our Privacy Officer:

Onward Digital Marketing Inc.
Email: privacy@onwardmkt.ca

11. Changes to This Policy

We may update this Privacy Policy from time to time, including when Participating Contractors are added to or removed from our network. Changes will be posted on this page with a revised "Last updated" date. Your continued use of this website after changes are posted constitutes acceptance of the updated policy.